Shipping Policy

Last Updated: March 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipping of products purchased through plzenkrade. It is designed to ensure transparency and fairness in our shipping practices while providing maximum legal protection to plzenkrade and its users.

Scope and Applicability

This policy applies to all orders placed through plzenkrade and is applicable to all users who purchase products from our website. By placing an order, you agree to the terms outlined in this Shipping Policy.

Definitions

  • Order: A request made by a user to purchase products from plzenkrade.
  • Shipping: The process of transporting purchased products from plzenkrade to the user’s designated address.
  • User: Any individual or entity that places an order through plzenkrade.

Main Policy Content

Shipping Methods

plzenkrade offers various shipping methods to accommodate the needs of our users. The available shipping options will be presented at checkout, and users may select their preferred method based on cost and delivery time.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the products, and the delivery location. All shipping costs will be clearly displayed at checkout prior to order confirmation.

Delivery Timeframes

Delivery timeframes vary based on the selected shipping method and the destination. While we strive to meet the estimated delivery times, plzenkrade does not guarantee delivery dates and is not liable for delays caused by unforeseen circumstances, including but not limited to natural disasters, customs delays, or carrier issues.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. Users can track their orders through the shipping carrier’s website.

International Shipping

For orders shipped outside of the Czech Republic, additional customs fees, duties, or taxes may apply. These charges are the responsibility of the user and are not included in the shipping costs provided at checkout.

Refusal of Delivery

If a user refuses delivery of an order, plzenkrade reserves the right to charge the user for any return shipping costs incurred and may deduct these costs from any refund issued.

User Rights and Obligations

Users are responsible for providing accurate shipping information at the time of order placement. plzenkrade is not liable for delays or non-delivery resulting from incorrect or incomplete addresses provided by the user.

Limitations and Disclaimers

plzenkrade shall not be liable for any indirect, incidental, or consequential damages arising from the shipping of products, including but not limited to loss of profits, loss of data, or any other commercial damages or losses. Our liability is limited to the maximum extent permitted by law.

Data Protection/Security

All shipping information provided by users is handled in accordance with our Privacy Policy. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction.

Changes to Policy

plzenkrade reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on plzenkrade. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Company: plzenkrade
  • Phone: +4207325321093
  • Email: [email protected]
  • Address: Florentinum, Na Florenci 2116/15, Floor 7, Office 32, 11000 Prague, Czech Republic

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.